policies
The following terms and conditions apply to all participants on all Gorge Sail Ventures (GSV) trips:
Licenses and Permits
Gorge Sail Ventures is licensed in the State of Washington and insured to operate charter service on the Columbia River and its tributaries out of the Port of Hood River Marina. The vessel is operated by a USCG-licensed Captain and holds USCG vessel documentation.
COVID-19 Procedures
During all trips and courses, we are committed to following to all current federal, state, and local county guidance and/or restrictions. For more information about what to expect, or if you have questions, please don’t hesitate to call us.
Participation Agreement & Assumption of Risks
All guests with Gorge Sail Ventures will be asked to carefully read and sign an Participant Agreement, Release and Assumption of Risk prior to any trip. Minors over the age of 16 must also read and sign the agreement, as well as have the Agreement signed by a parent or legal guardian. If the minor’s legal guardians will not be participating in the trip (all minors must be accompanied by a responsible adult), the form may be read and signed by the parent or legal guardian in advance of the trip. Please send a printed copy of the signed form with the adult responsible for the minor, or you may email it ahead of the trip to gorgesailventures@gmail.com.
No passengers may participate in a GSV trip without a signed Agreement.
Cancellation Policy
For our scheduled sailboat cruises, we are happy to provide either a refund or apply your payment to a future booking with GSV, at your option, for cancellations made at least 14 days before the scheduled trip. A $20 cancellation fee will apply to all cancellations to cover credit card processing fees. If you reschedule your trip in the same transaction, this fee does not apply.
Cancellations made less than 14 days prior to departure will forfeit payment if another excursion cannot be booked into your slot. We understand that unforeseen circumstances arise and we are committed to helping find the best solution possible for any unforeseen reschedules.
Please contact us as soon as you know that you will not be able to attend your scheduled trip so that we can work with you to find the best solution.
If GSV is forced to cancel or reschedule due to unforeseen circumstances that would prevent us from offering your trip (e.g., mechanical breakdown, illness), we will notify you as soon as possible so that you are able to adjust your plans accordingly. You will receive a full refund or reschedule, at your option, and we will be happy to re-book you with a 25% discount. No cancellation fee will apply to trips cancelled by GSV.
Drug and Alcohol Policy
Guests 21 years of age and older may bring modest amounts of alcohol onboard for their own consumption. Excessive alcohol use or guests arriving for a trip visibly under the influence of alcohol or drugs will not be permitted to participate, and no refund will be given. No drugs, legal or illegal, will be allowed onboard.
Changing Weather and River Conditions
Passenger safety is our first priority, and to that end we reserve the right to change or cancel any scenic sail due to inappropriate weather conditions, river conditions or other circumstances beyond our control. We will be happy to provide you with an equal credit for future use if we are unable to complete your trip at your scheduled time due to circumstances beyond our control. Please note that the captain makes the final decision on the safety of his crew and passengers for all charters.
Discrimination Policy
Gorge Sail Ventures values all our guests and is proud to have a strict anti-discrimination policy. GSV does not and shall not discriminate on the basis of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.
Privacy Policy
We will never share or sell your information. Financial information is handled using all current industry standards and protections and GSV staff do not record or store your financial information. Your contact information is used solely for the purpose of communicating with you regarding GSV services.
Gratuities
Gratuities for your crew are always appreciated, but never expected.